From a Joel on Software post where Joel is complaining about something:

Recently Microsoft released a new version of Internet Explorer. They introduced a bug in proxy detection code which caused a very small number of Copilot customers to experience crashes. Meanwhile, the Copilot development team, informally known inside Fog Creek as “Ben,” was busy trying to get Copilot 2.0 out the door. But you know what? Our customers who had installed IE 7 were experiencing crashes. This was not acceptable. Ben stopped what he was doing, installed the old version of the compiler, checked out the old source code, fixed the crash, and pushed a patch out to the server. It interrupted and delayed Copilot 2.0, and the context switching was harmful. But it was still the right decision to make. Being able to do mentally difficult things like context switching makes our product better. This Is Why Programmers Get The Big Bucks. The whole reason you gave them Aeron chairs, unlimited M&Ms, free catered lunches, and the kickass computers with the 30″ LCDs is so they can deal with new bugs Microsoft introduced in their code by messing up a DLL that used to work.

I have the Aeron chair. I also have a decent computer with 2 17″ monitors (I guess that counts as 34″?). Anyway, it’s a decent point and I thought it worth passing on.